Student Empathy Map – Virtually Impacted

A response to the Empathy Map Activity
created by Jessica Joy (@jessica.joy)

Number of views: 237


To prepare the Student Empathy Map (attached), I drew on feedback I’ve received from students across several recent semesters and courses collected through brief surveys conducted at both the start and completion of the semesters. These were some of the most common statements I’ve heard from students. Many of these points obviously relate to the change in delivery from in-person to virtual. This exercise was still rather enlightening; seeing the collection of feedback represented graphically and organized in this way was very helpful in creating a comprehensive “picture” of how my students feel.

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