Root Cause Analysis as a threshold concept.
My current field of discipline is in Information Technology. One common threshold concept is Root Cause Analysis. To the uninitiated in the field this concept is daunting. How to arrive a the root cause for an incident / problem / event. Often that cause is obfuscated or appears unknown and beyond reach. To those operating in the field and used to this form of analysis they use a number of methods and techniques to perform this analysis. These include: The Five (5) Ways – a technique to go from symptom or observation to underlying cause. Diagramming – system and component diagrams. These are helpful aids in the analysis. To visualize the system under observation for all of the component relationships within a system and their interactions. Decision Trees – this diagramming methodology helps to describe the logic of systems. A useful aid in determining if systematic logic was at fault or contributed to the event. All of these techniques would be deployed intuitively by a seasoned root cause analyst. However, for someone new to the discipline they would need to practice and master these methods and techniques to perform a root cause analysis.
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