Empathy Map
This activity was completed using detail from introduction videos/discussions in my online courses. Additionally, I have already had some meetings with students discussing challenges and things they are enjoying about the courses they are enrolled in during my office hours. Many students have come out of the pandemic learning experience with a lot of very strong opinions over the past few semesters and I have found these opinions to be helpful in considering changes and updates to my course structure, content, and policies. See empathy map attached.
TweetExample for "Empathy Map":
https://bank.ecampusontario.ca/wp-content/uploads/2021/09/Empathy-Map-Rob-H.pdf