Empathy map

A response to the Empathy Map Activity
created April 28, 2021 by Michelle Laurence (@Michelle Laurence)

Number of views: 135

---

Given the pandemic, empathy was critical for all to survive the academic year in remote learning mode. Since it is my first pandemic, and remote teaching or any online teaching, I asked for feedback. As predicted, polls and surveys were palatable means of feedback to the students, the end of class “any questions? Comments? Suggestions?” was not. First term I took a leap (designed into a space I had no idea where it would lead), however in second term, I learned a lot and really paid close attention to where students where at. They didn’t have a lot of excess anything: energy, focus, money, time. Empathetic design for the win in term two!

Tweet

Example for "Empathy map":
https://docs.google.com/drawings/d/1vQRiioHtazom6U30il8iA_q5OxHXHsNVuklNYA7N6Vg/edit?usp=sharing