Empathy Map

A response to the Empathy Map Activity
created January 27, 2023 by Ridhima Bhatia (@Ridhima)

Number of views: 284

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I have created this empathy map to understand my target audience, the pains and gains, and what they exactly feel about the resources and services we are providing here. And what they actually say and do around this.

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Example for "Empathy Map":
https://bank.ecampusontario.ca/wp-content/uploads/2023/01/Learner-Empathy-Map-Template.pdf