Open source – Carolyn Nesbitt-Larking
https://openverse.org/image/ba31cc9b-f0f9-4db6-98d3-8a9acbb2cd08?q=customer%20service
Would help to explain to students the balance of making customer service more personal but still professsional. This is sometimes hard for students to understand. They believe that just being nice and giving a customer what they want is considered successful customer service.
Tweet
Example for "Open source – Carolyn Nesbitt-Larking":
https://bank.ecampusontario.ca/add-example-2/?aid=216&typ=ex
No additional responses