Empathy Map for Online Teaching Challenges
This empathy map outlines the combined sensory experiences of instructors who are struggling to teach online. The personal and political tensions inherent in shifting from an offline, on-site labour experience to a fragmented digitized precarity are evident. Additionally, the student material realities resonate with the classroom and virtual classroom conditions for instructors and they are challenged to a degree of experiencing both tool fatigue and compassion fatigue.
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https://bank.ecampusontario.ca/wp-content/uploads/2023/05/Empathy-Map-for-OOTC.pdf