Empathy Map – PM Course

A response to the Empathy Map Activity
created October 14, 2023 by Daun Costa (@dacosta)

Number of views: 150

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I am not currently teaching a course this term, so I based this off questions and feedback from learners in previous terms.

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Example for "Empathy Map – PM Course":
https://bank.ecampusontario.ca/wp-content/uploads/2023/10/Learner-Empathy-Map-PM-Course.pptx