The “Define” step is about narrowing in and identifying a problem, or in our case, a challenge, based on what you know and have discovered about your learner. This is key to the design process as it is the focal point that you will use to build your solution. It is tempting to start BIG, but it is actually more productive and yields better results if you start with something small.

To Do:

  1. Define a learner challenge. Write it down and put it front and center. You will be using this for the next steps of the design thinking process.
  2. Add your challenge as a post to the collaborative Learner Challenge Bank padlet. This can be done anonymously, without logging in. Sharing here may help other spark more ideas!
  3. Take a screenshot of the area of the Padlet with your post.
  4. Edit the image to indicate which one is yours and insert it into a document. You can also add it to a Google doc and get a shareable link to it.
  5. Upload your saved image or add your shareable link with your explanation in your response to the Learner Challenge activity.
  6. After you make your submission, save the web address to your response (found in the green confirmation box) so you can use it later for your badge submission form.

This activity is part of the Define your learner challenge section of the Technologist Module.

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155 Responses for this Activity

  • Learner challenge
    by Connie Collins (@Connie2b1g)


  • Learner Challenge of social isolation with virtual communication
    by Adam Morse (@amorse)

    The identified user challenge is social isolation that can occur with virtual learning environments.

  • Learner Challenge: Notetaking
    by Megan Watson (@m_watson32)

    Students are dependent on PPT handouts and assume that all needed content is on the slides, and so they don’t add supplemental notes and key points/takeaways from the class content. They have access to the full Microsoft suite through the college so I would like them to learn to utilize Notes to take more effective more… »

  • Learner Challenge Activity
    by Megan Anderson (@manderson)

    For this activity I’ve chosen to focus on my students desire to communication, interact, and build community while wanting to stay silent and anonymous. I feel I’ve had some luck with this in the past, but perhaps it would be benefiocial to try some new approaches or new technology. The key, based on what my more… »

  • Instructor H5P Adoption
    by Marc Anderson (@Marc Anderson)

    I am in the process of trying to get instructors to adopt H5P in their workflow. One major challenge is to create a standardized approach for making H5P as simple as possible to create and implement in Moodle  

  • Learner reluctance for online speaking
    by Victoria Workman (@Victoria Workman)

    From the empathy map, one issue identified was the reluctance of learners to use their mic to speak during online class discussions.  This led to the learner challenge topic of building online speaking skills.  Using an existing assessment to create a personal brand presentation, one strategy is to use Canva ( to create a visual more… »

  • Learner Challenge – Assignment Organization
    by Jessica Joy (

    My student empathy map revealed that students continue to struggle with keeping track of their assignments and due dates across multiple concurrent courses. This is amplified by the fact that students often complete group work in each course but with a different set of students. I’d like to explore how I might help students keep more… »

  • Learner Challenge
    by Emily Lejeune (@lejeunee)

    The learner challenge I chose is organization. I will use technology to improve my students’ organization skills through the Brightspace program.

  • Learner Challenge
    by Caitlin Cull (@ccull)


  • Learner Challenge
    by Jey Kumaresan (@Jeyakanth)

    Challenge – After we moved to remote classrooms/delivery, maintaining a students attention span has been a challenge. On the face-to-face delivery, it was easier to recognize disengaged students and get them to focus but not easy in virtual classrooms. How I worked around – Variety helps. Fewer PowerPoint Slides followed by a pop quiz or more… »

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    4 Responses to “Learner Challenge”

    1. Ahmed Mukhlis

      Students facing difficulties in completing the lab works using simulation, they need face – to – face class to collaborate with the teacher and real physical devices

    2. Tom Honey

      With group work in class, or on-campus I am looking to understand how to set up groups in teams and use/train the students with a steep learning curve in the using software to complement the information being provided in the LMS. Teams will be pivotal in ensuring success for a large project, using the file-sharing feature, and presenting remotely as a team.


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