Empathy map
The empathy map was created based on the answers received from students who attended online courses during this flue pandemic. I was not sure how well the students will adapt to the new environment, therefore, my questions were from the environment, behavior, influences, and preoccupations. I used Mentimeter to collect their answers.
TweetExample for "Empathy map":
https://docs.google.com/drawings/d/13oN0tGAQVQPaL8koLlS_5T4XPccIGm6Ic9QeR7uhBLg/edit?usp=sharing