Empathy Map

A response to the Empathy Map Activity
created June 17, 2021 by Rochelle Hughes (@Rochelle)

Number of views: 276

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This activity was really interesting! I completed it from the perspective of my current role as a Digital Learning Specialist with faculty members that I work with being the “Learners”.  As an instructor myself, I feel that I am able to empathize well with other instructors and understand things from their perspective. Since I live and breath digital learning tools and resources though, I sometimes forget what it feels like when you are first learning a new technology or skill so this activity was really useful for reminding me of that!

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Example for "Empathy Map":
https://bank.ecampusontario.ca/wp-content/uploads/2021/06/Learner-Empathy-Map-RHughes.pdf