Roch Empathy map for ESD2 students

A response to the Empathy Map Activity
created by Steve Roch (@steveroch)

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For this empathy map, I focused on students in the Embedded Systems Design program.  These students are predominantly international, and as such, their pain and needs are often shared collectively. The ESD program has a reputation for being quite difficult (from a learner perspective), and current COVID measures have not helped to ease this pain.  With increased knowledge in digital literacy through the technology Ontario Extend course, I hope to be able to provide a variety of new and innovative ways to help ease their pain.

SR